FAQ’S

Pie Collectibles is based in Hanoi, Vietnam and is run by 2 people who are passionate about Pokémon, One Piece and Anime.

Yes! We also provide a free perfect fit sleeve with every purchase.

Absolutely not! In fact, there’s probably no safer place to keep your card. Each case contains a cut out recess where your card will fit inside a penny sleeve and still has room to prevent crushing when tightening the case. In addition, we also include a thin plastic sheet to firmly fix the card inside, helping the card keep the best condition and avoid bending.

Our case will be printed on the top and disassembled from the rest, you just need to put the first and second panels together, then place the card with sleeve in the middle, align accordingly. then place the back of the case on top and you’re ready to insert the screws and tighten up! We will have separate video tutorials on our Youtube channel.

We also sell display cases for graded cards such as PSA, BGS , CGC. You can find them by searching on our website. They will be updated on the website soon.

There are 2 ways for you to order products that are not yet available on the website:
– Please send us an email in the Contact section, fill in all your information and requests.
– Please contact us via other social networking platforms such as Instagram, Fanpage, … we will respond and help you design the templates you need.

NOTE: you need to pay in advance with your order for this new model!!

Rest assured because we are always here to support you. What you need to do before receiving and opening the package is to record a clear and specific video of our package opening process. If there is damage or missing items, we will immediately replace or send more to you.